Consulting

Employee Skills Training

Team Development

Cheri takes a unique approach to building employee skills. Why? Adult learners don't thrive in traditional training settings. Why sit and listen to a lecture when you can be practicing real skills? Skills training should be specific, practical, and deeply memorable.

"I hate boring training sessions. Why invest money in something forgettable? Adult learners need information that is practical and immediately useful. Besides, it's fun to take the material and use unorthodox techniques to make it lively. My clients enjoy using techniques that go beyond "role playing" - we use storytelling, improv, personal interviews, and other methods to make the content leap off the page and into the mind." - Cheri Baker

Skills training can be customized to your organization's needs. Contact Cheri to identify the skills your employees need to be successful.

Some Example Topics: Customer Service Excellence, Building Accountability, Setting Expectations with Staff, Active Listening Skills, Giving/Receiving Feedback, Conflict Management, Negotiation Skills, Communicating in High Stress Situations, Intro to Project Management, Management/Supervision 101, Interview Like a Headhunter, Building Buy-In for Your Ideas, Effective Email Use, Customer Service for Healthcare Employees, Job Skills for New Hires, Sexual Harassment Prevention, Correcting Employee Performance, Delivering the Performance Review, and more.