Cheri Baker helps employers develop, motivate, and retain a high performance workforce.

Are your employees and managers skilled, motivated, and passionate about customer satisfaction? Effective communication skills, group dynamics, manager effectiveness, and employee engagement strategies all play a role in creating a high performance organization.

Are you tired of training and development programs that don't result in a return on investment (ROI)?  Cheri's training, coaching, team building, and leadership development programs improve organizational outcomes. Just ask her clients, who report sustained improvements in productivity, morale, retention, and customer satisfaction.

To get started, contact Cheri Baker.

Intelligent discussion on leadership:

New Manager Pitfalls: How to Avoid Them

Are you a new manager? Congratulations! Your hard work has paid off, and now you've been given a team of your own to lead. Management can be a highly rewarding endeavor, both professionally and personally.

For those of you who have been thinking "If only I were in charge I would..." this is your chance to shine. This article will help you avoid some of the common mistakes of first time managers.

The Leadership Accountability Toolkit

What is accountability, really?   How can we strengthen our own accountability, and encourage others to be accountable to us.   What simple steps can you take to be seen as a highly accountable leader?

This toolkit answers these questions, and more.  Learn about the four parts of accountability, take a self-assessment, and get some smart tips for professional development.

"Orion hired Cheri to facilitate our strategic planning process including a management retreat with our Board of Directors. It was the best managed retreat and planning process during my eight years with Orion. Cheri made the process fun...
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Kathy P.  Director of Rehabilitation Orion Industries

Read what other clients are saying

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Watch that Trust Come Tumbling Down: Reflections on Obama

Previously on this blog, and also in my team development classes on Accountability at Work, I've talked about the factors that build trust and those... Read More

Friday Five: Do These Things Consistently

You've heard these before, but are you doing them consistently?  Check yourself against them today. 1. Offer Specific, Positive Reinforcement.  - Point out what people are... Read More